The atmosphere and food at Insomnia are good, but unfortunately, the service really needs improvement. The staff were not friendly or welcoming and made me feel as though they were wondering why I was there rather than making me feel like a valued customer.
The staff also seemed unfamiliar with the menu and were unable to answer basic questions about what was available. One of the women working there spent a lot of time on her phone and did not respond properly when I tried to get her attention.
It’s a shame because the food and atmosphere are good, but the unfriendly service made the overall experience disappointing. I hope the management can address this, as better customer service would make a big difference.
Insomnia Reviews
What diners say about Insomnia in Mullingar, Co. Westmeath: 5 recent public reviews and an overall rating of 4.5/5 from 260 reviewers on Google.
Love sitting by the window at Insomnia Coffee and watching the world go by. Great coffee, lovely staff, and the brownie is the best. Always a nice place to relax ☕️
Nice cafe situated in the heart of the town.
Very busy but also very comfortable and cozy.
Efficient and friendly staff brought us our teas, coffees, cakes, and toasties. And for the kiddies some milkshakes.
All in all the food and treats were good and well tasty.
A nice place to relax and have a chat.
The setting is modern and relaxing... a couple of customers were reading books while sipping coffee... my latte was super smooth.. so much so that I bought a second one... however, it is not cheap... the food item and coffee in my picture was 8.25 euros! I will pass on the snacks the next time but definitely get a medium blend latte...
Very Nice place, friendly staff and managed to work for sometime here. One of few places with I find electric plugs easily! :)
Public reviews shown unedited with their original author, rating and source. See more on Google Maps.
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